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Product Designer, CS Technology

Job description:

    • Quickly develop a deep understanding of Netflix Customer Service products.
    • Deliver designs for multiple projects at the same time.
    • Create visual designs and interaction flows for all customer service products.
    • Understand use cases and create storytelling to communicate design ideas.
    • Rapidly iterate on designs within engineering and design constraints.
    • Develop relationships with PM, Engineering, and CS stakeholders.
    • Collaborate with engineering throughout the development cycle to iterate on and deliver highest quality product designs.

Requirements:

    • BA/BS in fine arts, graphic arts, human factors or equivalent experience.
    • 4+ years creating consumer-friendly interactive designs.
    • A great portfolio that showcases deep visual and interaction design skills with an emphasis on simple and intuitive designs.
    • Ability to rapidly produce multiple UX/UI concepts.
    • Strong communication skills to clearly articulate your concepts with rationale and evangelize on their behalf.
    • Experience designing web and mobile products.
    • A good sense of humor.
    • Experience designing customer service products a bonus.


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